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Terms and Conditions

Terms and Conditions

Purchasing Information

  • You are purchasing your tickets for this expo from:

    • Brisbane Hair and Beauty Expo ("Event Organiser" or "Seller")

    • ABN: 41 606 023 250

    • Email:

  • The transaction is being processed and facilitated through the ticketing website of:

    • Expo News Pty Ltd

    • ABN: 17 564 826 326

    • Email:

    • Phone: 1300 884 226

    • Address: GPO Box 647, Brisbane QLD 4001

  • All transactions are in Australian Dollars (AUD) unless otherwise stated

Delivery of Your Tickets

  • Your tickets will be delivered electronically via email. (E-tickets)

  • You can then print these or bring them on your phone or tablet to the event so we can scan you in at the door.

  • We will send you your e-ticket as soon as you complete your purchase

Processing and Credit Card Fees

  • If there are any processing or credit card fees, these will be calculated and shown to you during purchase.

  • If there is $0 or no value in 'Fees' column or fields, that means there are no fees applicable to your purchase.

Refund and Returns

Tickets are sold on the following Terms & Conditions:

  • Lüp acts as Brisbane Hair and Beauty Expo’s ticketing agency.

  • Price of tickets are in AUD$ and include GST. 

  • No refunds of standard entry, education or competition fees are given. However tickets are transferable.

  • All Education and Competition transfers MUST be submitted in writing to relevant Competition Coordinator and Event Organisers

  • We are not required to provide a refund or replacement if you change your mind. You may have other rights under Australian Law. For full details please contact the organiser or your relevant government agency.

  • Packages and other passes are sold as a ‘package’ and cannot be substituted for other tickets.

  • Brisbane Hair and Beauty Expo reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements and audience capacity, should circumstances change.

  • The right to admission is reserved and is subject to the seller’s and the venue’s terms and conditions.

  • Entry may be refused if tickets are damaged, defaced or machines read as invalid and used or are not purchased from Expo News.

  • All tickets purchased online will be emailed to the purchaser.

Privacy Policy

  • Your personal information is being collected to facilitate your purchase and to allow entry to the event.

  • Your information is shared with the Event Organiser, to enable them to communicate to you regarding the event.

  • If you wish to be removed from any lists please email us at

  • Your personal information is not shared with any other third parties without your express permission.


  • All transactions with us are protected using 128-bit SSL encryption to ensure the security of your personal information and credit card data.

  • All payments are processed directly with Westpac and none of your credit card details are stored on our servers