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Terms and Conditions

To view the Privacy Statement, click here

Purchasing Information

  • You are purchasing your tickets for this expo from: 
  • The transaction is being processed and facilitated through the ticketing website of: 
    • Lüp
    • ABN: 17 564 826 326
    • Email: tickets@lup.com.au
    • Phone: 1300 884 226
    • Address: PO Box 1970, New Farm QLD 4005
  • All transactions are in Australian Dollars (AUD) unless otherwise stated

Delivery of Your Tickets

  • Your tickets will be delivered electronically via email. (E-tickets)
  • You can then print these or bring them on your phone or tablet to the event so we can scan you in at the door.
  • We will send you your e-ticket as soon as you complete your purchase

Processing and Credit Card Fees

  • If there are any processing or credit card fees, these will be calculated and shown to you during purchase.
  • If there is $0 or no value in 'Fees' column or fields, that means there are no fees applicable to your purchase.

Refund and Returns

  • Refunds and returns are covered under the policy of the Event Organiser, and do not limit your rights under Australian consumer law: 
    • All transactions are final. No refunds are permitted, except as required by law.
    • In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event.

Security

  • All transactions with us are protected using 128-bit SSL encryption to ensure the security of your personal information and credit card data.
  • All payments are processed directly with Westpac and none of your credit card details are stored on our servers

Privacy Policy

  • Your personal information is being collected to facilitate your puchase and to allow entry to the event.
  • Your information is shared with the Event Organiser, to enable them to communicate to you regarding the event.
  • If you wish to be removed from any lists please email us at tickets@lup.com.au

Disclaimer, Terms and Conditions

By entering your details you are agreeing to the terms and conditions listed below.

By scanning your QR Code at any exhibitor, you are agreeing for your details to be supplied to them and to their Terms and Conditions. (See exhibitor's stands for more details)

Definitions:
(a) "web" or "web site" or "site" means the system or database on which the personal information is stored; (b) "Company" means Expo News Pty Ltd Trading As Lüp (c) "You" or "Your" means the person who has entered information into any electronic form on a site (d) "information" or "personal information" means any information entered into any electronic form that is provided that may identify a person (e) "Show" or "Expo" means the event for which you registered  

GENERAL

  • You confirm that the information you have entered is completely accurate, and in particular you have taken care to ensure that your email address is correctly entered.
  • You agree and consent to your personal information being utilised for current and future competitions, draws, lotteries and promotions by the promoters and exhibitors of the Show.
  • You agree and consent to, for promotional purposes, the Company or Organiser providing the information you have entered into any electronic form on the Company or Organiser’s site to entities/businesses attached, related, affiliated or associated to the Show, including but not limited to the Event Organiser, presenters, sponsors, exhibitors and suppliers.
  • You agree that by your entering into any competitions at the Show, that you agree and consent to your personal information being utilised by such competition for the competition purposes and the promoter of the competition and authorise the publication of your details as they relate to the competition.
  • You agree that the Company or Organiser will not be liable to yourself, except in the case of fraud, for any act or omission (whether negligent or misleading or deceptive or otherwise) by the Company or Organiser in the performance or purported performance of the Company or Organiser obligations under these terms and conditions.
  • You indemnify the Company or Organiser against all claims, except in the case of fraud, arising out of or in any way connected with any act or omission by the Company or Organiser in the performance or purported performance of the Company or Organiser obligations under these terms and conditions.
  • You agree that liability on the Company or Organiser part or on the part of the Company’s or Organiser’s servants or agents for damages for or in respect of any claim arising out of or in connection with the relationship established by this agreement or any conduct under it or any orders or instructions given to the Company or Organiser by yourself, shall not in any event (and whether or not such liability results from or involves negligence) exceed $50.00.
  • You agree that by your entering information into any electronic form on the Company’s or Organiser’s site, that you are agreeing to the terms and conditions herein and to the Disclaimer.
  • You agree that by entering your details during purchase, you will receive updates, news and special offers via email for future events from the Event Organiser.

TERMS AND CONDITIONS OF PURCHASE, EVENT REGISTRATION, ENTRY AND ATTENDANCE 

Event registration, entry and attendance and the purchase of Purchase Items (if applicable) are subject to the below terms and with our Privacy Statement(together, Terms’) and use of this website is subject to our website Terms Of Use

By purchasing a ticket and attending the Event and you acknowledge you have read and agree to these Terms (which may be updated periodically). If you register or make a purchase online before the Event you agree to check these Terms immediately before attending to make sure you have a current understanding of them. If you do not agree to these Terms you must not make a purchase and/or attend the Event

1. Definitions

    1.1     In  these Terms: 'we', 'us' and 'our’ mean Exhibitions and Trade Fairs Pty Ltd of Unit 5, 21 South Street, Rydalmere, Sydney, 2116, NSW, ABN 72 101 130 527 and  ‘you' and 'your' refer to persons who register and/or attend the Event. 

    In addition: Consumer Laws mean the Australian Consumer Law under the Competition and Consumer Act 2010;    Event’ means the means Motorclassica The Australian International Concours d’Elegance & Classic Motor Show held between 10-13 October 2019 at the Venueand includes an exhibition component; ‘Purchase Item’ means the  entry ticket purchased by you in connection with the Event; ‘Loss’ includes any liability, cost, claim, damage, loss or expense to persons  or property; Management’ means the Venue owner and/or manager and Venue’ means Royal Exhibition Building, 9 Nicholson Street, Carlton, Victoria, Australia.

    2. Eligibility to Register and Attend

    2.1    We and/or Management reserve the right to inspect and/or search bags brought into or out of the Venue and to search all persons, their clothing and other items of such persons.

    2.2   We and/or Management may, at our sole discretion, refuse entry to or remove any person from the Venue without entitlement to a refund, including any person who seeks to protest or campaign about an issue or subject, or causes a nuisance or disturbance or fails to comply with these Terms or the reasonable requests made by us and/or Management.

    2.3    For the comfort, safety and enjoyment of all persons, we and/or Management advise that persons who gain unauthorised access to the Event and/or any of the event specific areas may be liable for prosecution.  

    2.4    Only the following concession cards will be accepted: Pension Cards, Veteran Cards and Carers Cards (and only if attending   with the person in their care).    

3. Cancellations, Variations Transfers and Refunds

3.1     Before finalising your purchase of any Purchase Items you should review the dates and location of the Event or component or activity of the Event and ensure they suit your personal circumstances. Subject to any statutory rights you may have to cancel and receive a refund (including your rights under Consumer Laws) there is no general right to cancel and receive a refund, if the Event or other activity of the Event takes place.

3.2     You may transfer Purchase Items legitimately purchased and another person may attend in your place with our consent at no cost to you.

3.3     We may cancel the Event or a component or activity of the Event due to unforeseen reasons. In such case, the Event or a component or activity of the Event may be rescheduled. If the Event or a component or activity of the Event to which the Purchase Item relates is cancelled, you have a right to obtain a refund of legitimately purchased Purchase Items but may need to apply for a refund or otherwise follow our reasonable refund process.  We may charge a reasonable fee in the event of a refund.  

3.4     We may also postpone or change the Event dates or duration or the hours during which the Event is open or change the Venue or location. We may also cancel, withdraw, postpone or re-schedule or otherwise vary any components or activities, including displays, key note speakers, session presenters, timetables or programs or any other aspect of the Event for unforeseen reasons. We do not represent that there will be space for you to observe any particular displays or activities at the Event.

3.5     Subject to your rights under clause 3.3 or unless required by law, we do not accept any liability for Loss or inconvenience caused by such cancellations or changes.

3.6     Purchase Items may not be resold or offered for resale at a premium and or through auction or similar websites or used for advertising, promotion or other commercial purposes (such as trade promotions or to enhance the demand of or for other goods or services) without our consent. Purchase Items that are sold or otherwise dealt with breach of this condition, may be cancelled without a refund and the person may be refused admission.

4. Safety and Security

4.1     You must comply with applicable health and safety laws, report all accidents or emergencies or other incidents to us or to Management and follow all safety and security related directions and Venue specific rules.

4.2    CCTV or other surveillance may be used for security or safety reasons but does not guarantee your safety or security.

4.3     Smoking is not permitted at the Venue (except at officially designated smoking areas - if any).

5. Photographs and Recordings

5.1     You consent to being photographed, filmed or recorded and for such photographs, images or recordings to be used by us, Management or other third parties for any legitimate purpose without acknowledgement or compensation to you.

5.2     You may use personal cameras and video cameras for private use only. Professional photography and recording equipment are not permitted without our prior written approval.

6. Risk and Indemnity

6.1     You enter the Venue, attend the Event voluntarily and at your own risk, including risk to persons and property. 

6.2     To the extent permitted by applicable laws, you agree (a) that neither we, nor Management, will be liable to you for and (b) to waive and release us and Management from all Loss you suffer in connection with your entry to or attendance (or non attendance) at, or otherwise in connection with, the Event (expressly including any event or incident outside our control).

6.3     You agree to indemnify us and Management from any Loss caused by, arising out of, or connected with your entry or attendance at the Event or your breach of these Terms.

6.4     Nothing in these Terms is intended to exclude, restrict or modify rights which you may have under Consumer Laws which cannot be excluded, restricted or modified by agreement.

7. Privacy

7.1    You consent, under privacy and other applicable laws to the collection of your personal information for the purpose of conducting the Event including:

7.1.1         the disclosure of your personal information to us for the purposes stated in ETF’s Privacy Policy including to contractors, our suppliers, Event Sponsors and others involved in organising and participating in the Event; and

7.1.2         the use of your personal information by us and other persons referred to in subclause 7.1.1 for the purpose of informing you of products, services and/or events organised or promoted by us and these persons.

8. General Rules

8.1    Vehicles and other transportation devices including but not limited to skateboards, bicycles, scooters, roller blades and roller skates (except if required for a disability or approved by us and/or Management); alcohol, animals (except for guide animals required for a disability or approved by us and Management); dangerous, controlled or illegal substances and any items which may cause a nuisance or danger are prohibited from the Exhibition and Venue and are subject to immediate confiscation by us or Management.

8.2     You must comply with all rules, signs and notices at the Venue and follow any reasonable directions given to you by us or Management.

8.3     If you bring children to the Event you are responsible for their care and conduct. All children attending the Event must be under the supervision of an adult guardian at all times. You are responsible for any acts or omissions committed by children whom you have brought to the Event.

8.4     You must not undertake any unauthorised commercial activity at the Event or Venue, including that you must not distribute or display any unauthorised promotional or advertising materials.

9. Other Legal Stuff

9.1     If any part of these Terms are unenforceable, the unenforceable part shall be severed to the extent that it is unenforceable and the remainder enforced to its full effect.

9.2     These Terms are governed by the laws and courts of the State in which the Venue is located.