All transactions are in Australian Dollars (AUD) unless otherwise stated
Delivery of Your Tickets
Your tickets will be delivered electronically via email. (E-tickets)
You can then print these or bring them on your phone or tablet to the event so we can scan you in at the door.
We will send you your e-ticket as soon as you complete your purchase
Processing and Credit Card Fees
If there are any processing or credit card fees, these will be calculated and shown to you during purchase.
If there is $0 or no value in 'Fees' column or fields, that means there are no fees applicable to your purchase.
Refund and Returns
Refunds and returns are covered under the policy of the Event Organiser.
A full 100% refund, for change of mind, to any SuperExpo 2023 event will be granted before 5.00 pm on Friday 31 May 2023.
No monies will be refunded if you change your mind, and wish to cancel your ticket(s) after this time, that is 5.00 pm, Friday 31 May 2023
We are not required to provide a refund if you change your mind about the services you asked for But you can choose to cancel your contract, and receive a refund for unconsumed services, if the service has a major problem. This is when the service:
Has a problem that would have stopped someone from purchasing the service if they had known about it
Is substantially unfit for its common purpose, and can't be easily fixed within a reasonable time
Does not meet the specific purpose you asked for and cannot be easily rectified within a reasonable time
Creates an unsafe situation.
If you choose to continue with the contract, you can ask us to compensate you for any difference in the value of the services we provided and what you paid.
If the problem is not major, we will fix it within a reasonable time. If it is not fixed within this time we view it as a major problem.
Privacy Policy
You consent to Lup / Expo News Pty Ltd dealing with your personal information in accordance with its privacy policy.
Your information is shared with the Event Organiser only, to enable them to communicate to you regarding the event.
If you wish to be removed from any lists please email us at [email protected]
Your personal information is not shared with any other third parties without your express permission.
Security
All transactions with us are protected using 128-bit SSL encryption to ensure the security of your personal information and credit card data.
All payments are processed directly with Westpac and none of your credit card details are stored on our servers