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Terms and Conditions

Purchasing Information

  • You are purchasing your tickets for this Event from:
    • Beacon Events Management Pty Ltd ("Event Organiser" or "Seller")
    • ABN: 38158981536
    • Email: [email protected]
  • The transaction is being processed and facilitated through the ticketing website of:
    • eMatter Technologies Pty Ltd
    • ABN: 27 093 085 977
    • Email: [email protected]
    • Phone: 1300 884 226
    • Address: GPO Box 647, Brisbane QLD 4001
  • All transactions are in Australian Dollars (AUD) unless otherwise stated
  • Subject to the terms and conditions in relation to each event, Lüp will hold ticketing funds on trust on behalf of the Customer until commencement of the relevant event. On commencement of the relevant event, Lüp will then hold those funds as agent for the Event Organiser.

Delivery of Your Tickets

  • Your tickets will be delivered electronically via email. (E-tickets)
  • You can then print these or bring them on your phone or tablet to the event so we can scan you in at the door.
  • We will send you your e-ticket as soon as you complete your purchase

Processing and Credit Card Fees

  • If there are any processing or credit card fees, these will be calculated and shown to you during purchase.
  • If there is $0 or no value in 'Fees' column or fields, that means there are no fees applicable to your purchase.

Refund and Returns

  • Refunds and returns are covered under the policy of the Event Organiser, and do not limit your rights under Australian consumer law:
    • All transactions are final. No refunds are permitted, except as required by law.
    • In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event.


  • All transactions with us are protected using 128-bit SSL encryption to ensure the security of your personal information and credit card data.
  • All payments are processed directly with Stripe and none of your credit card details are stored on our servers

Privacy Policy

  • Your personal information is being collected to facilitate your purchase and to allow entry to the event.
  • Your information is shared with the Event Organiser, to enable them to communicate to you regarding the event.
  • If you wish to be removed from any lists please email us at [email protected]

Disclaimer, Terms and Conditions

By entering your details you are agreeing to the terms and conditions listed below.
By scanning your QR Code at any exhibitor, you are agreeing for your details to be supplied to them and to their Terms and Conditions. (See exhibitor's stands for more details)

(a) "web" or "web site" or "site" means the system or database on which the personal information is stored; (b) "You" or "your" means Lüp Pty Ltd (c) "I", "my" or "me" means the person who has entered information into any electronic form on a site (d) "information" or "personal information" means any information entered into any electronic form that is provided that may identify a person (e) "Show" or "Expo" means the event for which you registered 


  • I confirm that the information I have entered is completely accurate, and in particular I have taken care to ensure that my email address is correctly entered.
  • I agree and consent to my personal information being utilised for current and future competitions, draws, lotteries and promotions by the promoters and exhibitors of the Show.
  • I agree and consent to, for promotional purposes, you providing the information I have entered into any electronic form on your site to entities/businesses attached, related, affiliated or associated to the Show, including but not limited to the Event Organiser, presenters, sponsors, exhibitors and suppliers.
  • I agree that by my entering into any competitions at the Show, that I agree and consent to my personal information being utilised by such competition for the competition purposes and the promoter of the competition and authorise the publication of my details as they relate to the competition.
  • I agree that you will not be liable to me, except in the case of fraud, for any act or omission (whether negligent or misleading or deceptive or otherwise) by you in the performance or purported performance of your obligations under these terms and conditions.
  • I indemnify you against all claims, except in the case of fraud, arising out of or in any way connected with any act or omission by you in the performance or purported performance of your obligations under these terms and conditions.
  • I agree that liability on your part or on the part of your servants or agents for damages for or in respect of any claim arising out of or in connection with the relationship established by this agreement or any conduct under it or any orders or instructions given to you by me , shall not in any event (and whether or not such liability results from or involves negligence) exceed $50.00.
  • I agree that by my entering information into any electronic form on your site, that I am agreeing to the terms and conditions herein and to the Disclaimer.

Organiser Terms & Conditions

Payment Terms:

1. Payment is required within 7 days, or prior to the event, whichever is earlier.

2. Payments made by credit card will be processed in Australian Dollars (AUD) and may incur a credit card surcharge. We accept MasterCard, Visa, and AMEX.

All registrations are subject to our standard Cancellation Policy:

1. All discounts can only be applied at the time of registration and discounts cannot be combined. In the event that more than one discount is applicable, delegates will receive the discount with the highest value.

2. Should you be unable to attend, a substitute delegate is always welcome at no extra charge. Alternatively, the organisers can also provide a credit note for attendance at the next Mines and Money / IMARC event provided that we have received your cancellation notice 14 days prior to the event. A 50% refund will be provided for cancellations received in writing (letter, fax or email) no later than four weeks prior to the event; thereafter we regret no refunds or credit note can be arranged. Our cancellation policy also applies to downgrades. Refunds and credit note will be based on cancellation policy for downgraded delegate passes.

3. Beacon Events reserve the right to alter the program without notice including the substitution, alteration, or cancellation of speakers and / or topics or alternation of the dates and / or location of the event.

4. Beacon Events are not responsible for any loss as a result of a substitution, alteration, postponement or cancellation of any event.

5. Beacon Events will not be able to refund any items marked non-refundable.

COVID-19 Cancellation Policy:

If the Client is legally prohibited from participating in the Event, then a credit note shall be issued for a future event, In the case of Client’s withdrawal, which can only be requested in 2021, the full amount paid can be transferred to a future Event organised by Beacon Events. For the avoidance of doubt, the full amount must be paid in full to transfer your participation to the following year or an alternative event. Such notice must be made in writing and be sent to the Organisers through email to [email protected]


Please note that the event organisers will be taking photos and videos at the event, and any photos or video footage taken of you at the event may be used for marketing purposes.

Beacon Events needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

By registering for this event, you agree to these terms.

For further information about our Terms and Conditions, please click here.